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I ordered an Electronic speed control for my RC aircraft. Hobby King advertises "Fast Local Shipping" on it web site. 10 days later I asked when I can expect to receive it. The response was 14 to 39 calendar days. I don't what your definition of "Fast" is but mine...
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Anonymous
relief

Can you tell me where you ordered it from? I might be able to help or point you in the right direction. Shipping times vary in the US but shouldn't exceed 10 business days dep...

2.6
#919883
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I ordered two items, paying with Paypal. Both were showing as in stock. Two weeks later I receive an email from HK saying item was out of stock and backordered. The email gave me two options: 1- ask for a refund by HK points, or 2- ask for a refund to Paypal. I...
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#840212
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Firstly I used to get all of my RC plane gear from Hobbyking with no problems at all, however my recent experience has completely ruined everything. I purchased a EFX Racer plane, a plane capable of travelling at over 100mph, on the maiden flight after all of the...
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#833276
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HobbyKing (HexTronic Limited) has terrible quality control. Sending products that have one or multiple faults. I purchased a Quanum Nova from them. After months of getting no answer, only to wait patiently for a reply in 24-48 hours, there was never any answer. ...
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Anonymous
Anonymous

Thank you for this helpful info. I was looking to buy a racing drone but I have read all the complaints and I have changed my mind. I will look elsewhere.

2.0
I liked
  • Good for cheap small items
I didn't like
  • Poor quality control
  • Deceptive behaviour
  • Fraud warranty process
#816801
Reply to reviews
MidFebruary I ordered 4 3508 Motors from Hobby Kings' international warehouse to be Express Shipped to me. During setup a couple weeks later 1 of the 4 failed, I immediately returned it at $9 cost to HK. Keep in mind these motors cost $25. After having to get PayPal...
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2.2
#812975
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Hobbyking plane not fit for purpose due to shoddy build - claim rejected by HK
I recently bought a Bixler 3 electric motor glider from Hobbyking. It looked fine out of the box and I tried to fly it. I could not control it and had a light crash. As it hit the ground I saw a section of the nose fly up in the air. I have never seen that happen...
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2.6
Middlewich, England
I liked
  • Other products have been fine
I didn't like
  • Customer service is a joke
#812172
Reply to reviews
After waiting over 4 business days and being lied to by customer service I decided to cancel my order. They lied by telling me it had not been 3 business days yet. Right, I know how to read a calendar... Anyway once I said I wanted to cancel, I was told that it had to...
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2.0
I liked
  • Prices
I didn't like
  • Customer service is a joke
#798220
Reply to reviews
I am writing on behalf of a Sixth form who are entering a robotics competition. We were recommended the company and decided to go with them due to the huge variety of products. Since it was our first time to enter this competition we were unaware of the products that...
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1.0
Bracknell, Bracknell Forest
I didn't like
  • Did not get refund
#787382
Reply to reviews
If you have won the lottery and have unlimited funds to finance this Lying fraud of a. Chinese. Communist fraud of a company go ahead And order from them. Just be ready to kiss your money goodbye. Please pay attention to to the reviews you see all over the internet. 99...
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Roscommon, Michigan
#767641
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Purchased Quanum Vandal ARR. Should have checked customer service reviews first Buggy will not set up (bind transmitter to receiver) correctly. Tried 2 transmitters and 3 receivers, all had same problem. There is absolutely no customer service. They only...
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2.4
I liked
  • Product
#752234
Reply to reviews