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Well, I have purchased over £1000 of products from Hobbyking with very few issues (no returns). However recently I purchased a pack of 5 CW propellers for £2.28. The propellers came, I opened them and realised straight away that they were CCW - luckily I had checked...
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1.5
#746567
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I purchsed a quanum vandel XL order number 20012147707 great car for the few days on which it worked! Hobbyking live chat is useless and the warranty processs is a joke. You provide information on a problem spending hours at a time and you get no sense and nobody ever...
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2.8
Wigan, Wigan
#726027
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I purchased a Turnigy Accucel-8 150W 7A Balancer/Charger from Hobby King on 07/21/2015. Prior to the purchase, I inquired about the charger, it's capabilities and included components. I was directed to a Hobbyking website that contained the operations manual for my...
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1.8
I liked
  • Low prices
I didn't like
  • Customer service is a joke
  • Did not get refund
  • Must take hobbyking credits instead of a refund
#693563
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I ordered over $120 worth of items, where of course after the items are paid for, you have to pay for postage - A further $25. Upon arrival in the UK a further $45 import taxes are charged on delivery. I know import taxes are out of their control, but $45 doesn't fall...
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#676452
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Terrible customer service. I submitted a RMA and tried to upload photos for proof of electonic failure and the link said 0 images uploaded successfuly. I explained to them the link did not work and to rectify this issue with their web master as i have valid internet...
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#648649
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Ordered a sea vixen jet from them, did not receive it. They said it had been shipped but did not give me notification of payment received, no shipping or delivery information, just a --mail from hextronics their credit cart and pay pal partner showing I had paid for...
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I didn't like
  • Their customer service is a joke
  • Never received item
#632325
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Hobbyking - Theft
Hobbyking - Theft
Hobbyking - Theft
Hobbyking - Theft
Hobbyking - Theft
Hobbyking - Theft
Hobbyking - Theft
I placed an order from HobbyKing on March 16, 2015. I received two items which were incorrect. I informed HobbyKing and they refused to acknowledge that they put the wrong items in the order, and instead said that I ordered the wrong items; they said that if I wanted...
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Anonymous
this guy

contact your credit card company. File a chargeback. Some card issuers give up to a year to file a claim.

1.0
I didn't like
  • Did not get refund
#618513
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I ordered several items, but one was missing from the order. Company rep assured it would quickly be sent out. A few working days later I log on to see the status and no change. Two weeks later, no shipment/no explanation so I ask for a confirmation of shipment by...
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2.4
I didn't like
  • Did not get refund
  • Never received item
#616417
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HobbyKing is a joke company. I've placed several orders with them over the past couple of months. They routinely overcharge for shipping and then send your order with some shady parcel company that has days, if not weeks or months, of unexplained delays. I have...
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1.6
#609571
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i placed order 02/28/15 its 03/17/15 now still no tracking number and have not got order. i orderd from the west coast warehouse to tenn call customer service and the chat line, all they will tell you is how sorry they are and we will email your wearhouse for follow...
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I didn't like
  • Never received item
#609538
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