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Hobbyking plane not fit for purpose due to shoddy build - claim rejected by HK
I recently bought a Bixler 3 electric motor glider from Hobbyking. It looked fine out of the box and I tried to fly it. I could not control it and had a light crash. As it hit the ground I saw a section of the nose fly up in the air. I have never seen that happen...
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2.6
Middlewich, England
I liked
  • Other products have been fine
I didn't like
  • Customer service is a joke
#812172
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After waiting over 4 business days and being lied to by customer service I decided to cancel my order. They lied by telling me it had not been 3 business days yet. Right, I know how to read a calendar... Anyway once I said I wanted to cancel, I was told that it had to...
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2.0
I liked
  • Prices
I didn't like
  • Customer service is a joke
#798220
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I am writing on behalf of a Sixth form who are entering a robotics competition. We were recommended the company and decided to go with them due to the huge variety of products. Since it was our first time to enter this competition we were unaware of the products that...
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1.0
Bracknell, Bracknell Forest
I didn't like
  • Did not get refund
#787382
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If you have won the lottery and have unlimited funds to finance this Lying fraud of a. Chinese. Communist fraud of a company go ahead And order from them. Just be ready to kiss your money goodbye. Please pay attention to to the reviews you see all over the internet. 99...
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Roscommon, Michigan
#767641
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Purchased Quanum Vandal ARR. Should have checked customer service reviews first Buggy will not set up (bind transmitter to receiver) correctly. Tried 2 transmitters and 3 receivers, all had same problem. There is absolutely no customer service. They only...
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2.3
I liked
  • Product
#752234
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Well, I have purchased over £1000 of products from Hobbyking with very few issues (no returns). However recently I purchased a pack of 5 CW propellers for £2.28. The propellers came, I opened them and realised straight away that they were CCW - luckily I had checked...
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1.6
#746567
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I purchsed a quanum vandel XL order number 20012147707 great car for the few days on which it worked! Hobbyking live chat is useless and the warranty processs is a joke. You provide information on a problem spending hours at a time and you get no sense and nobody ever...
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2.6
Wigan, Wigan
#726027
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I purchased a Turnigy Accucel-8 150W 7A Balancer/Charger from Hobby King on 07/21/2015. Prior to the purchase, I inquired about the charger, it's capabilities and included components. I was directed to a Hobbyking website that contained the operations manual for my...
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1.8
I liked
  • Low prices
I didn't like
  • Bait and switch
  • Customer service is a joke
  • Did not get refund
#693563
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I ordered over $120 worth of items, where of course after the items are paid for, you have to pay for postage - A further $25. Upon arrival in the UK a further $45 import taxes are charged on delivery. I know import taxes are out of their control, but $45 doesn't fall...
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#676452
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Hobbyking Return Policy Review

Three months after sent back item that was approved for replacement telling me it needs to be reviewed again by tecnition
3.0
Details
Website
Reservoir, Victoria County
#662426
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